Hassle-Free Returns

Refund & Return Policy

We value your satisfaction and aim to make your shopping experience smooth and trustworthy. If you're not completely happy, we're here to help.

"At HAYABIN, we strive for perfection, but we understand things happen. Our return process is designed to be as transparent as our delivery."

Eligibility

Request return/exchange upon receiving order.
Items must be unused, unwashed, unaltered.
Original condition with all tags and packaging intact.

Not Eligible

Used, washed, damaged, or altered clothing.
Items without tags or original packaging.
Sale items, innerwear, or custom-made items.
Items returned beyond the window.

Exchange

We offer size or color exchanges if the item is available in stock. Shipping costs are shared based on the reason for exchange.

Refund

Refunds are processed within 7 working days after inspection. Payment made via original method (bKash, Nagad, card, or bank).

Shipping

Wrong/Defective: We pay all costs.
Personal Preference: You cover return shipping.

How to Return

Follow these 3 simple steps to start your request.

Initiate Request

Email or message our support team with your order number and reason for return.

Pack & Submit

Carefully pack the item and submit to our authorized messenger and courier partner.

Verification

Once we receive and verify the product, your refund or exchange will be processed.

Need Help?

For any issues, questions, or assistance, contact our dedicated support team via any of these channels.

Messenger DM

Hassle-Free Returns

Refund & Return Policy

We value your satisfaction and aim to make your shopping experience smooth and trustworthy. If you're not completely happy, we're here to help.

"At HAYABIN, we strive for perfection, but we understand things happen. Our return process is designed to be as transparent as our delivery."

Eligibility

Request return/exchange upon receiving order.
Items must be unused, unwashed, unaltered.
Original condition with all tags and packaging intact.

Not Eligible

Used, washed, damaged, or altered clothing.
Items without tags or original packaging.
Sale items, innerwear, or custom-made items.
Items returned beyond the window.

Exchange

We offer size or color exchanges if the item is available in stock. Shipping costs are shared based on the reason for exchange.

Refund

Refunds are processed within 7 working days after inspection. Payment made via original method (bKash, Nagad, card, or bank).

Shipping

Wrong/Defective: We pay all costs.
Personal Preference: You cover return shipping.

How to Return

Follow these 3 simple steps to start your request.

Initiate Request

Email or message our support team with your order number and reason for return.

Pack & Submit

Carefully pack the item and submit to our authorized messenger and courier partner.

Verification

Once we receive and verify the product, your refund or exchange will be processed.

Need Help?

For any issues, questions, or assistance, contact our dedicated support team via any of these channels.

Messenger DM

All Categories

All Categories

Refund & Return Policy

Eligibility

Not Eligible

Exchange

Refund

Shipping

How to Return

Initiate Request

Pack & Submit

Verification

Need Help?

Refund & Return Policy

Eligibility

Not Eligible

Exchange

Refund

Shipping

How to Return

Initiate Request

Pack & Submit

Verification

Need Help?